Banking / Finance / Insurance

This sector is experiencing a great technological transformation, not only when streamlining and facilitating internal processes, but also when complying with current regulations.

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Solutions for Banking, Finance and Insurance

Each year the banking, finance and insurance sector needs to adapt technologically to the new regulations and market demands, with unified communications solutions that integrate voice, video, data, messaging, conference, mobility, among others, thus enhancing the transformation digitalization of companies in the financial sector with secure and fully integrated solutions.

Companies in the financial sector need to adapt to new regulations such as MiFID II, which takes affect in 2018 and which requires recording all interactions that employees have with their clients or potential clients, and maintaining them for 5 years in a safe manner.

Featured Solutions for Banking, Finance, Insurance

Grabación de Interacciones

Call Recording and Interactions Archiving

The most advanced technological solution for the total or selective recording of calls, SMS, Fax, eMail, agent screen, video call and other interactions…

Servicio de Fax

Virtual Fax Service

More than 20 years as the best solution for sending and receiving Fax and SMS directly from your email…

Telefonía IP / Cisco

Cisco IP Telephony and Wifi

Optimize and get the best value from our collaboration solutions. With our secure, flexible, profitable infrastructure and without the need to make large investments…

Analítica de Voz / Speech Analytics

Speech Analytics

We can transcribe and analyze millions of calls to discover information about customers and improve employee performance…

“In the financial sector it was necessary to adapt to the new technological procedures that facilitated an advance to productivity and daily efficiency, as well as to comply with the new and current regulations.”

José Guillermo Rodriguez A.

Technology Director

Comunycarse Network Consultants

After more than 20 years specialized in design, implementation, management and maintenance of technology and digitalization projects, Comunycarse has evolved to become the leading company in “as a service” communication solutions in Spain.

Pioneers and experts in the use and development of platforms in the cloud, having been certified as Technology Advanced Partners of Amazon Web Services, enabled for the Public Sector.